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Solidroad

Enterprise SaaSAI/ML

AI-native quality assurance and training platform for customer support teams.

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Stage
Series A
Headquarters
San Francisco
Investors
Raised amount
$33M

About Solidroad

Solidroad is an AI-native quality assurance and training platform for modern customer support teams. The platform automatically evaluates 100% of customer interactions, across human and AI agents, surfacing risk, identifying skill gaps, and triggering personalized coaching in real time. Headquartered in San Francisco, Solidroad works with high-growth global brands including Ryanair, Oura, ActiveCampaign, and Crypto.com.

Traction

  • Solidroad's platform has scored millions of interactions and increased analyst productivity by up to 10x; customers include Ryanair, Oura, ActiveCampaign, and Crypto.com.

Team track record

  • Founded by Intercom alumni, including co-founder and CEO Mark Hughes and co-founder and CTO Patrick Finlay.

Open roles

1 role
SolidroadSeries A

Founding Product Designer

AI-native quality assurance and training platform for customer support teams.

Backed by First Round$33M raised
Est. Equity
0.05% – 0.3%
Salary
$210K – $250K
Location
SF

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